This Statement is effective as of 06 July 2017.
Your privacy is important to us. The purpose of this Statement describes how personal data collected and used by Europe Unlimited S.A. and its affiliated companies and subsidiaries, including Tech Tour International S.A.R.L. and Tech Tour Global EOOD.
Unless otherwise stated, Europe Unlimited S.A. is the data controller for the personal data collected under this statement. A “data controller” refers to the person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. Our address is Place Flagey 7, 1050 Brussels, Belgium, and we are registered in the Belgian Crossroads Bank for Enterprises under enterprise number 0462.923.491 (“Europe Unlimited” or “We”). Our further contact details can be found under point 8 of this Statement.
We collect information about you from a variety of sources, including:
Which personal data we collect, depends on your specific situation or request. For example, you may want to give us your name and contact information to communicate with you, to register for an event, or to do business with us if you are a supplier or a business partner. You may also share a description of your experience to be communicated in the framework of an event, a call for application and displayed on the online platform for matchmaking with other members registered on the platform.
We use cookie and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or use our mobile applications or other services. The following are examples of information we may collect with these technologies:
Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our Web sites, personalize your experience and tailor our interactions with you.
From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.
We use the data we collect for five basic purposes, described in more detail below: (1) to operate our business and provide, improve and personalize the services we offer, including the access to our platform, (2) to send communications, including promotional communications, (3) statistical purposes and aggregate insights, (4) marketing purposes, (5) developing services and customer support.
2.1. Providing and improving our services.
We use data to provide and improve the services we offer, to perform essential business operations, and to allow our users to grow their business. This means that your data is used to allow us to manage events, such as the Tech Tour events, to help entrepreneurs to present their business case and to find partners, to promote entrepreneurs and to operate and improve our online platform, including developing new features, research, and to provide member support.
This implies in more detail, and without being limitative, that we need your data, and where required disclose your data:
We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. Some of our services may be co-branded, that is sponsored by both us and third parties. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.
We use the data we collect to deliver and personalize our communications with you. The information you provide to us, as well as the information we have collected about you indirectly, may be used by us for marketing purposes. For example, we may contact you by email or other means to inform about news related to our services, how to use our services and products, upcoming events, security updates, invitations to participate in a survey, reminders or the need to take action to keep your account active and up to date.
You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly. Our contact details are mentioned hereunder under point 8.
We also enable communications between you and others through our services, including invitations for meetings and messages.
2. 3. Statistical purposes and aggregated insights
We use your data for statistical purposes and to produce aggregate insights. For example, we may use data to generate statistics about number of users, event participants, geographical breakdown, expertise and other, the number of ad impressions served or clicked on, or the demographic distribution of visitors to a site.
We may use such aggregated statistics for marketing purposes.
2. 4.Online advertising
We do not deliver third party online advertisements on our web sites but we advertise our products and services on others' web sites. Please familiarize yourself with those web site operators' or network advertisers' privacy statements to understand a.o. their practices relating to advertising, including what type of information they may collect about your internet usage.
2. 5. Developing services and customer support
We use data, including public feedback, to conduct research and development for the further development of our services in order to provide you and others with a better experience, drive membership growth and engagement on our services, and help connect users to each other and to grow their business.
We use the data (which can include your communications) needed to investigate, respond to and resolve complaints and service issues (e.g., bugs).
Processing personal data must of course be done for legitimate reasons only.
We use and share your personal data with your consent. Whenever the processing is based on your consent, you are entitled to withdraw your consent. If you want to do so, please contact us. Our contact details are mentioned under point 8 of this Statement.
We use your data as necessary to complete any transaction you have requested or authorized. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention.
In addition, we share personal data with Europe Unlimited-controlled affiliates and subsidiaries, as well as with our partners in case of co-branding partnerships such as co-branded events and services.
We also share personal data with vendors or agents working on our behalf for the purposes described in this Statement. For example, companies we have hired to assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.
We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
Finally, we will access, transfer, disclose, and retain personal data, including your content when we have a good faith belief that doing so is necessary to:
Please note that some of our products include links to products of third parties whose privacy practices differ from ours. If you provide personal data to any of those products, your data is governed by their privacy statements. Please familiarize yourself with those their privacy statements to understand their practices.
Personal data collected by us may be stored and processed in Belgium, or in any other country where our affiliates, subsidiaries or service providers maintain facilities.
We do not intend to transfer personal data from the European Economic Area and Switzerland to other countries.
We will retain your data for as long as your account is active or as needed to provide you the requested services. If you wish to request the de-activation of your account, please contact us at support [@] techtour.com. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We intend to protect your personal data and to maintain its accuracy. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. We also require that our suppliers protect such information from unauthorized access, use and disclosure.
We adhere to the European and national data protection law applicable in Belgium, which includes the following rights:
you can send us a request to the contact details mentioned under point 8 of this Statement. In certain cases, you may have the ability to view or edit your personal information online. Before we are able to correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request;
Legal [@] techtour.com
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Privacy Commission. All information can be found at: https://www.privacycommission.be/en.